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Thursday, April 22, 2010
Monday, April 12, 2010
Tuesday, April 6, 2010
Test Your Knowledge Chapter 12
1. What skills do oral presentations give you the opportunity to practice and demonstrate? Give you research, planning, writing, visual design, and interpersonal and nonverbal communication-allow you ability to think on your feet, grasp complex business issues, and handle challenging situations.
2.What three goals should you accomplish during the introduction of an oral presentation? 1. arouse the audiences interest in topic, 2. establish your credibility, 3. Prepares the audience for what will follow.
3.What techniques can you use to get an audience's attention during your introduction? Tell a story, unite the audience around a common goal, Pass around a sample, ask a question, state a startling statistic, and use humor.
4.What three tasks should you accomplish in the close of your presentation? 1. Restate your main points, 2. Describe the next steps, 3. End on a strong note.
5.What steps can you take to ensure success with online presentations? 1. consider sending preview study materials ahead of time, 2. keep your presentation as simple as possible, 3. ask for feedback, 4. Consider the viewing experience from the audience members point of view, 5. make sure your audience can receive the sort of content you intend to use, 6. allow plenty of time for everyone to get connected and familiar with the screen they're viewing.
2.What three goals should you accomplish during the introduction of an oral presentation? 1. arouse the audiences interest in topic, 2. establish your credibility, 3. Prepares the audience for what will follow.
3.What techniques can you use to get an audience's attention during your introduction? Tell a story, unite the audience around a common goal, Pass around a sample, ask a question, state a startling statistic, and use humor.
4.What three tasks should you accomplish in the close of your presentation? 1. Restate your main points, 2. Describe the next steps, 3. End on a strong note.
5.What steps can you take to ensure success with online presentations? 1. consider sending preview study materials ahead of time, 2. keep your presentation as simple as possible, 3. ask for feedback, 4. Consider the viewing experience from the audience members point of view, 5. make sure your audience can receive the sort of content you intend to use, 6. allow plenty of time for everyone to get connected and familiar with the screen they're viewing.
Tuesday, March 23, 2010
Test Your Knowledge Chapter 10
1. How are reports for monitoring and controlling operations used?
Used by providing feedback and other information that is needed for the decision making process.
2. How does primary research differ from secondary research?
The difference between primary and secondary research is that secondary research uses information that has previously be collected and used by another person as compared to primary research when the information is new and specific for your purposes. Secondary research is composed of magazines and newspapers while primary
comes from other sources.
3. What makes a survey reliable and valid?
A survey that is both reliable and valid is one that uses information that would produce identical results if repeated a number of times while at the same time measuring what it is that's supposed to be measured.
4. How does a conclusion differ from a recommendation?
Conclusions are logical interpretations of facts and information that have been presented within the report, while recommendations suggests what to do with information.
5. How do proposal writers use a RFP?
RFP's are used by writers as instructions that tell what type of work is to be performed or required. RFP's provide guidelines that must be met by organizations.
Used by providing feedback and other information that is needed for the decision making process.
2. How does primary research differ from secondary research?
The difference between primary and secondary research is that secondary research uses information that has previously be collected and used by another person as compared to primary research when the information is new and specific for your purposes. Secondary research is composed of magazines and newspapers while primary
comes from other sources.
3. What makes a survey reliable and valid?
A survey that is both reliable and valid is one that uses information that would produce identical results if repeated a number of times while at the same time measuring what it is that's supposed to be measured.
4. How does a conclusion differ from a recommendation?
Conclusions are logical interpretations of facts and information that have been presented within the report, while recommendations suggests what to do with information.
5. How do proposal writers use a RFP?
RFP's are used by writers as instructions that tell what type of work is to be performed or required. RFP's provide guidelines that must be met by organizations.
Tuesday, March 2, 2010
Chapter 9 Test your Knowledge
1. Who is my audience? What are my audience members needs? What do I want them to do? How might they resist? Are there alternative positions I need to examine? What does the decision maker consider to be the most important issue? How might the organizations culture influence my strategy?
2. Demographics and psycho graphics allow you to take into account the cultural expectations and practices and allow you to appeal or organize your message in a way that is familiar or comfortable to the readers.
3. Emotional appeals differ from logical appeals in that emotional appeals call on feelings or audience sympathies while logical appeals use the readers notions of reason, which are the use of analogy, induction and deduction.
4. The three types of reasoning that can be used in logical appeals are: analogy, induction and deduction.
5. The AIDA model is one of the different variations used in the indirect approach. This model organizes your presentation into four phases which are: attention, interest, desire, and action. The limitations of this model include the unidirectional method that essentially talks at audiences, and that is is built for a single event, such as asking an audience for a decision rather than building on a mutually beneficial long-term relationship.
2. Demographics and psycho graphics allow you to take into account the cultural expectations and practices and allow you to appeal or organize your message in a way that is familiar or comfortable to the readers.
3. Emotional appeals differ from logical appeals in that emotional appeals call on feelings or audience sympathies while logical appeals use the readers notions of reason, which are the use of analogy, induction and deduction.
4. The three types of reasoning that can be used in logical appeals are: analogy, induction and deduction.
5. The AIDA model is one of the different variations used in the indirect approach. This model organizes your presentation into four phases which are: attention, interest, desire, and action. The limitations of this model include the unidirectional method that essentially talks at audiences, and that is is built for a single event, such as asking an audience for a decision rather than building on a mutually beneficial long-term relationship.
Sunday, February 28, 2010
Chapter 8 Questions
1. The five main goals of delivering bad news are: 1)to convey the bad news, 2)to gain acceptance for it, 3) to maintain as much goodwill as possible with your audience, 4)to maintain a good image for your organization, 5)if appropriate, to reduce or eliminate the need for future correspondence on the matter.
2. When choosing between the direct and indirect approach you should use the following questions: 1) Will the bad news come as a shock, 2)Does the reader prefer short messages that get right to the point?, 3)How important is this news to the reader?, 4) Do you need to maintain a close working relationship with the reader?, 5) Do you need to get the reader's attention?, 6)What is your organization's preferred style?.
3. The sequence of elements in a negative message organized using the indirect approach are: 1) Opening with a buffer, 2) Providing reasons and additional information, 3)Continuing with a clear statement of the bad news, 4)Closing on a positive note.
4. A buffer is a neutral, noncontroversial statement that is closely related to the point of the message. Some critics consider it unethical because they say it is manipulative and dishonest. Also, critics say it misleads the reader into thinking the message actually contains good news.
5. When using the indirect approach, the reason for presenting your reasons before explaining the decision itself is due to helping to maintain focus on the issues at hand and defuse the emotions that always accompany significantly bad news. Also, you want to guide your audiences responses through giving positive points first followed by negative ones.
2. When choosing between the direct and indirect approach you should use the following questions: 1) Will the bad news come as a shock, 2)Does the reader prefer short messages that get right to the point?, 3)How important is this news to the reader?, 4) Do you need to maintain a close working relationship with the reader?, 5) Do you need to get the reader's attention?, 6)What is your organization's preferred style?.
3. The sequence of elements in a negative message organized using the indirect approach are: 1) Opening with a buffer, 2) Providing reasons and additional information, 3)Continuing with a clear statement of the bad news, 4)Closing on a positive note.
4. A buffer is a neutral, noncontroversial statement that is closely related to the point of the message. Some critics consider it unethical because they say it is manipulative and dishonest. Also, critics say it misleads the reader into thinking the message actually contains good news.
5. When using the indirect approach, the reason for presenting your reasons before explaining the decision itself is due to helping to maintain focus on the issues at hand and defuse the emotions that always accompany significantly bad news. Also, you want to guide your audiences responses through giving positive points first followed by negative ones.
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